Privacy Policy

Last updated: July 01, 2026

This Privacy Notice for Sculpt and Restore with Nai ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you:

Visit our website at www.sculptandrestorewithnai.co.uk
Use our services including lymphatic drainage, wood therapy, pre and post-op care, body contouring and wound care
Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at sculptandrestorewithnai@gmail.com.

Table of Contents 1. What information do we collect? 2. How do we process your information? 3. What legal bases do we rely on? 4. When and with whom do we share your information? 5. Do we use cookies and tracking technologies? 6. How long do we keep your information? 7. How do we keep your information safe? 8. Do we collect information from minors? 9. What are your privacy rights? 10. Controls for Do-Not-Track features 11. Do we make updates to this notice? 12. How can you contact us about this notice? 13. How can you review, update, or delete your data?

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the site, or when you contact us. This may include:

Names
Phone numbers
Email addresses

Sensitive information

When necessary, with your consent or as otherwise permitted by applicable law, we may process health data relevant to your treatment needs.

Information automatically collected

Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our website. This includes log and usage data, device data, and approximate location data based on your IP address.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

2. How do we process your information?

We process your personal information for the following reasons:

To deliver and facilitate our services — to provide you with the treatment or service you have requested
To respond to enquiries — to respond to your messages and resolve any issues
To send administrative information — such as booking confirmations and policy updates
To fulfil and manage your bookings — to manage your appointments and payments
To protect vital interests — where necessary to prevent harm

3. What legal bases do we rely on?

Under UK GDPR, we rely on the following legal bases:

Consent — where you have given us permission to use your information for a specific purpose. You can withdraw consent at any time.
Performance of a contract — where processing is necessary to fulfil our obligations to you
Legal obligations — where we are required to process data to comply with the law
Vital interests — where processing is necessary to protect someone's safety

4. When and with whom do we share your information?

We may share your data with the following third-party service providers who help us operate our business:

Fresha — booking and appointment management
Vercel — website hosting
Google Maps — location display on our website
Instagram / Meta — social media and advertising

We may also share information in connection with business transfers, or where required by law.

5. Do we use cookies and tracking technologies?

We may use cookies and similar tracking technologies to gather information when you interact with our website. Third-party services such as Google Maps and Instagram may also place cookies when their content loads on our site. You can set your browser to refuse cookies, though this may affect some features of the site.

6. How long do we keep your information?

We keep your personal information only for as long as necessary. Our general retention periods are:

Booking and appointment data — 3 years
Contact enquiries — 1 year
Financial and payment records — 7 years (UK legal requirement)
Marketing preferences — until you withdraw consent

When we no longer need your information, we will securely delete or anonymise it.

7. How do we keep your information safe?

We have implemented appropriate technical and organisational security measures to protect your personal information, including HTTPS encryption on our website. However, no electronic transmission over the internet can be guaranteed to be 100% secure. You should only access our services within a secure environment.

8. Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. By using our services, you confirm that you are at least 18 years old. If you become aware that we have collected data from a minor, please contact us at sculptandrestorewithnai@gmail.com.

9. What are your privacy rights?

Under UK GDPR, you have the right to:

Request access to and a copy of your personal information
Request correction or deletion of your personal information
Restrict or object to our processing of your personal information
Data portability (where applicable)
Withdraw consent at any time

To exercise any of these rights, contact us at sculptandrestorewithnai@gmail.com.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO):

Website: ico.org.uk/make-a-complaint
Helpline: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

10. Controls for Do-Not-Track features

Most web browsers include a Do-Not-Track (DNT) feature. As no uniform technology standard for recognising DNT signals has been finalised, we do not currently respond to DNT signals. If a standard is adopted in future, we will update this notice accordingly.

11. Do we make updates to this notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date at the top of this page. We encourage you to review this notice regularly.

12. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact us by:

Email: sculptandrestorewithnai@gmail.com
Post: Sculpt and Restore with Nai, 64 Reddish Road, Stockport, SK5 7QU, England
Website: www.sculptandrestorewithnai.co.uk

13. How can you review, update, or delete your data?

Based on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. To submit a request, please contact us using the details above or submit a data subject access request.

This Privacy Policy was created with the assistance of Termly's Privacy Policy Generator.